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CCHL Training: Becoming a Health Literate Organization

January 16 @ 9:00 am - 3:00 pm

Workshop Objectives:

  • To recognize the 10 attributes of a health literate organization;
  • To develop a leadership engagement strategy for health literacy initiatives taking into consideration the universal precautions approach;
  • To identify strategies for developing consumer groups to gain feedback for patient/consumer material development;
  • To distinguish the core principles and goals of the National Action Plan to improve health literacy;
  • To create or enhance a strategy to integrate health literacy into strategic and operational planning, quality improvement, goals and measures.

Target Audience:

Providers and small groups/teams that deliver health care, e.g., clinicians, dentists, administrative staff, group practices, clinics, inpatients units, subspecialty teams. Health care organizations that house providers and groups/teams that deliver health care, e.g., hospitals, community health centers, pharmacy practices, and integrated systems. Payors and health plans, e.g., health maintenance organizations, insurance carriers, employee-based plans, the Veterans Administration, and the Centers for Medicare and Medicaid Services.

What Will I Learn?

This training will help participants learn to integrate health literacy into strategic and operational planning, quality improvements, goals and measures. Help provide patients with easy access to health information and service, and will help organization meet the needs of health literacy skills using a universal precautions approach.

The Trainers:

Gregory Owens, LMSW, is a Licensed Master Social Worker with more than 30 years of experience in the field of social work, human services and presenting on topics including cultural competency, responsible fatherhood, youth gangs and violence, race equity and leadership for high performance. He is currently working with the Shenendehowa Central School District, facilitating sessions with over 50 administrators on Implicit Bias, Leadership, Cultural Competence and Mastering Difficult Conversations.

Jennifer Manganello, PhD, MPH, is an Associate Professor at the University at Albany School of Public Health. She is a health communication scholar who incorporates theories, concepts, and methods from the fields of public health and communication. Her research focuses on health literacy as well as the effects of media on attitudes, behaviors, and policies that put young people (children, adolescents, young adults) at risk for negative health outcomes.

Visit Constant Contact for more information, including a link to register.


January 16
9:00 am - 3:00 pm
Event Categories:
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Melissa Davey


The Adirondack Trust Company
315 Church Street, Saratoga Springs, NY 12866 United States
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