Rural regions can face many challenges in delivering health care, including barriers to patient travel and provider access.

Telemedicine is the delivery of clinical health care services through real time video transmission to support remote patient monitoring and patient care.

AHI supports telemedicine throughout our nine-county North Country region by serving as a resource, organizing educational opportunities, sharing grant information and leading grant applications.

Telemedicine Implementation Guide

Read the Telemedicine Implementation Guide, a document created for partners by the North Country Telehealth Partnership.

Join the Telehealth Learning Collaborative

The Telehealth Learning Collaborative is a monthly video conference hosted by the North Country Telehealth Partnership. The collaborative brings together stakeholders from across New York State to help ensure successful telemedicine project implementation, continuity and sustainability.

2016 North Country Telemedicine Conference

November 3, 2016
Lake Placid, NY

2016 Telemedicine Conference Guide


AHI and the Fort Drum Regional Health Planning Organization, co-hosts of the North Country Telemedicine Conference, provide telemedicine resources and support in an 11-county region (Clinton, Essex, Franklin, Fulton, Hamilton, Jefferson, Lewis, Saratoga, St. Lawrence, Warren and Washington).

Telemedicine Program Planning Webinar Series

Telemedicine Program Planning Webinar Series, Part 1 of 4

Assess and Define – learn about the importance of telemedicine program planning and how to begin building a strong foundation through needs and readiness assessments.

PowerPoint presentation

Reference documents


Telemedicine Program Planning Webinar Series, Part 2 of 4

Develop and Plan I – learn how to build upon your telemedicine needs and readiness assessments to complete a solid outline of your program in three ways: worksheet, logic model, or business plan.


PowerPoint presentation
Implementation Logic Model
Medicare telehealth services
Program description worksheet
Reference documents


Telemedicine Program Planning Webinar Series, Part 3 of 4

Develop and Plan II – learn about various telemedicine technologies and how to find the right fit for your organization. Review important documents such as policies and procedures.


PowerPoint presentation
Business Associate Agreement
Room design
Telemedicine Credentialing Agreement
Telemedicine generic pilot policies and procedures


Telemedicine Program Planning Webinar Series, Part 4 of 4


PowerPoint presentation
Reference documents



AHI Performing Provider System (PPS)

Many Delivery System Reform Incentive Payment (DSRIP) projects may incorporate telemedicine into implementation.

Draft Telehealth Regulation ChangeJune 2016.

Telemedicine Discussion Group on LinkedIn

Be part of the conversation – connect and collaborate with DSRIP colleagues and stakeholders on key DSRIP topics and issues, including telemedicine. From your LinkedIn account, simply request to join the group:  Join the New York State Delivery System Reform Incentive Payment (DSRIP) Program Group.

Telemedicine Terms

Hub (Distant Site)

  • Site at which the physician or other licensed practitioner delivering the service is located at the time the service is provided via a telecommunications system.

Spoke (Originating Site)

  • Location of the patient at the time the service being furnished via a telecommunications system occurs. Telepresenters may be needed to facilitate the delivery of this service.

Store and Forward

  • Transfer of data from one site to another through the use of a camera or similar device that records (stores) an image that is sent (forwarded) via telecommunication to another site for consultation.